Shipping & Return Policy

Our Commitment to Safe Delivery and Customer Satisfaction

Learn more about how Amaron Maroc ensures timely delivery, product quality, and customer support for returns or replacements

Updated October 15, 2025

INTRODUCTION

At Amaron Maroc, we are dedicated to providing a smooth and secure shopping experience. Our team ensures that every order — from two-wheeler to heavy-duty vehicle batteries — is packed carefully and delivered promptly.

We partner with trusted logistics providers across Morocco to ensure your order reaches you safely and efficiently.

 

SHIPPING INFORMATION

We offer free delivery on all orders above 499 MAD.
Orders below this amount may incur a small shipping fee depending on your location.

All products are dispatched directly from our Casablanca warehouse, with proper packaging to protect against damage or leakage during transit.

 

DELIVERY TIME

  • Orders are typically dispatched within 1–2 working days.

  • Most deliveries arrive within 2–6 working days, depending on your city or region.

  • You will receive a tracking link via email or WhatsApp once your order is shipped.

If your order is delayed or you face any issue with delivery, please contact our support team — we are happy to assist.

 

RETURN POLICY FOR BATTERIES

Due to safety and chemical handling regulations, batteries cannot be returned once delivered or installed.
However, we assure every customer that each battery is 100% new, genuine, and fully tested before dispatch.

If your order arrives damaged, defective, or incorrect, contact our team within 48 hours of delivery at
support@amaron-maroc.com
Please include your order number and product images for verification.
Once approved, we’ll arrange a replacement or refund.

 

RETURNS FOR ACCESSORIES & NON-BATTERY PRODUCTS

You may return non-battery items (such as accessories) if they meet the following conditions:

  • The product is unused and in original packaging

  • The return request is raised within 7 days of delivery

  • The item is damaged, defective, or not as described

To initiate a return, contact:
 returns@amaron-maroc.com

Once approved, send the item to:
Amaron Maroc
Avenue Hassan II, Quartier Industriel
Casablanca 20250, Morocco
+212 (0) 5 22 45 67 89

 

REFUNDS & REPLACEMENTS

  • Refunds or replacements are processed after inspection of the returned item.

  • Refunds are credited to your original payment method within 7–10 working days.

  • Return shipping costs apply for self-initiated returns unless caused by product defects or delivery errors.

 

OUR QUALITY PROMISE

Each Amaron Maroc product is carefully tested and packaged to ensure top performance.
Minor cosmetic marks or dust may occur during transit, which do not affect performance.
Our commitment is to your satisfaction and long-lasting vehicle power.

For assistance, please contact:
support@amaron-maroc.com
+212 (0) 5 22 45 67 89